Terms and Conditions

Effective Date: Aug 18, 2025

1. Acceptance of Terms

By accessing or using the SmartWheels platform ("Service"), including mobile apps, dashboards, or hardware integrations, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, do not use the Service.

2. Eligibility

The Service is intended for individuals who operate or manage vehicles, or authorized representatives of businesses. Age requirements may vary by jurisdiction based on legal driving age. It is your responsibility to ensure that your use of the Service complies with all applicable local laws and regulations.

3. Service Description

SmartWheels provides real-time vehicle tracking, driver behavior monitoring, route analytics, and alert services for businesses managing fleets and families monitoring personal vehicles.

  • GPS tracking, geo-zones, driver scoring
  • Maintenance alerts, crash detection
  • Fuel efficiency reporting

4. Account Registration

To access certain features, users must register for an account. You agree to provide accurate and current information and to keep your login credentials confidential. You are solely responsible for any activity that occurs under your account.

5. Use Restrictions

  • Do not use the platform for unlawful or unauthorized purposes.
  • Do not interfere with system integrity or security.
  • Do not reverse engineer, decompile, or disassemble any part of the platform.
  • Do not resell or share access to SmartWheels without written consent.

6. Hardware & Installation

SmartWheels devices (if provided) must be installed according to provided guidelines. Improper installation may result in inaccurate data or safety risks. SmartWheels is not responsible for damages caused by incorrect installation or use.

7. Data & Privacy

We collect and use your data in accordance with our Privacy Policy. You consent to the collection of data such as:

  • Vehicle location
  • Trip history
  • Driving behavior
  • Vehicle diagnostics

We do not sell personal data to third parties. Data may be shared with law enforcement only upon legal request.

8. Geo‑Zones, Alerts & Notifications

SmartWheels provides customizable geo-fencing and alerts. These tools are informational and do not replace sound judgment. The platform is not a substitute for parental supervision or driver responsibility.

9. Driving Behavior & Scoring

Driving scores and alerts are based on pre-defined thresholds (e.g., speeding, hard braking). These are informational tools only. SmartWheels does not guarantee the accuracy or legal applicability of behavior scores.

10. Subscription & Billing

SmartWheels operates on a subscription model. By signing up, you agree to recurring billing until canceled. Refunds are not provided for partial months or unused features.

11. Cancellation & Termination

Subscriptions continue until canceled. Refunds are not provided for partial months or unused features.

12. Limitation of Liability

To the maximum extent permitted by law, SmartWheels is not liable for:

  • Damages from improper use or installation
  • Inaccurate location data due to GPS limitations
  • Missed alerts or delayed notifications
  • Loss of business or personal damages resulting from platform reliance

13. Disclaimers

SmartWheels is provided “as is” without warranties of any kind, including fitness for a particular purpose or accuracy of tracking data. Use at your own risk.

14. Changes to Terms

We may modify these Terms from time to time. Changes will be posted on our website or notified via email. Continued use constitutes acceptance of revised terms.

15. Governing Law

These Terms are governed by the laws of State of Delaware. Any disputes arising will be handled in the courts of that jurisdiction.

16. Contact Us

If you have questions or concerns, contact us at:

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